About This Policy
World Class Antiques uses personal information to operate its marketplace, directory, collecting tools, editorial content and community. This policy explains the information used by the website and the choices available to you. Contact us through our Contact page with a privacy question or request.
Accounts and Sign-In
Collector registration asks for your name and email address. A password is needed only when you choose password-based registration. Google sign-in supplies your Google account identifier, name, email address and verification information; we do not receive your Google password. Passkeys use public credentials and verification records; your fingerprint, face data and device PIN are not sent to us. We store a password hash, verification and recovery records, account status and preferences. Your browser supplies a time zone so dates can be displayed appropriately; you can change it in account settings. Shipping addresses are requested at checkout or when you choose to save one.
Dealer Applications and Account Checks
Dealer applicants also provide their business name, phone number and business address, with an optional website and description. Administration reviews applications before granting dealer access. Administration may check submitted addresses through Google location services and assess connection IP addresses through security and reputation providers, including services accessed through SEPONE. These checks assist review and do not establish business ownership. Application information and private review notes are not automatically published. Dealers choose the storefront and listing information they publish.
Orders and Conversations
Order requests include the requested objects, buyer contact and delivery details, and recorded order updates. The relevant dealer receives information needed to respond and fulfil the request. Product questions, wanted-request replies and other supported conversations are stored in the website inbox. Administration may review records to provide support, investigate reports and protect the service. Replies sent to an external email mailbox are not imported into the website inbox.
Payments and Our Own Storefront
The marketplace does not collect card details, process payments or refunds, or arrange shipping on behalf of other dealers. Dealers handle those activities directly. When World Class Antiques is the identified seller, it uses buyer information needed to handle its own sale, delivery, collection and any agreed refund. External payment providers have their own privacy policies.
Saved Content and Public Contributions
We store favourites, saved searches and alert choices, offers and trip plans you create. Trip plans and saved starting points can include addresses and notes; they are associated with your account. Published listings, storefronts, community discussions and approved article comments can be visible to visitors and search engines. Private dealer feedback goes to administration. Directory claims, correction reports and event or directory suggestions are reviewed before the relevant changes are published.
Newsletter and Email Tracking
The optional newsletter uses a separate, unchecked consent choice and an email confirmation step. Account creation does not itself subscribe you. We keep the consent record and confirmation status, and you can unsubscribe using the link provided. Campaigns are managed through our administration system and delivered using Google Workspace email services. Authorized administrators can export subscriber information for list management. Newsletter emails may contain a small tracking image and tracked links to record opens and clicks. We also record unsubscribe activity and detected delivery failures. Opens are estimates: email software may load or block images automatically, and security scanners may follow links. Delivery-failure records may not capture every bounce. Read the newsletter policy for details. Account verification, recovery, requested alerts and service notifications are separate from newsletter consent.
Cookies and Sign-In
Essential cookies support sign-in, the cart and request security. If you select Remember me, a persistent authentication cookie keeps you signed in until it expires or is revoked. Website activity records support views, enquiries, order reporting and returning-customer statistics. Referral information can identify the website that brought a visitor to us.
Security and IP Checks
Security systems record information such as IP address, request path, timing, account-related attempts and protection decisions. IP intelligence providers may receive an IP address to help assess suspicious traffic. Detailed traffic and protection decisions have configurable retention periods; longer-lived IP evidence, rules and audit history may remain after individual traffic records expire. Access restrictions and logs help protect information, but no system can guarantee absolute security.
Maps, Advertising and Embedded Services
Google Maps, Places and Routes support directory maps, place searches and trip directions. Using those features sends relevant searches, locations or route points to Google; using Near me also requires your browser's location permission. SEPONE supplies advertising placements and impression/click tracking, and supports the Contact form. Embedded services may receive normal request information such as IP address and browser details. Embedded YouTube videos and Google reCAPTCHA, where enabled, may also receive browser and connection information needed to deliver video or protect forms against abuse. External sites and services apply their own policies.
Service Providers
Hosting, database, email and other service providers process information needed for their functions. External providers may process information outside Canada, subject to the laws of the applicable jurisdictions. Administration limits access according to the function being performed. We may disclose information when required by applicable law or when necessary to investigate misuse and protect users or the service.
Retention and Deletion
We retain records for the purposes described here, including account operation, consent evidence, support, security, disputes and recordkeeping. Archiving and soft deletion can retain information for recovery and audit, and backup copies can remain subject to backup retention. These actions are not a promise of immediate permanent erasure.
Your Choices and Requests
You can update available account preferences, manage alerts and unsubscribe from the newsletter. Contact us to request access to or correction of your information, discuss deletion, or raise a concern. We may need to verify your identity and explain any information that must be retained or cannot be provided. Material changes to this policy will be reflected on this page and communicated where appropriate.
Search Analytics
We record completed search terms, selected suggestions and results, result counts and performance information, with visit identifiers, signed-in account identifiers where available, IP addresses and timestamps. We do not record every keystroke. Automated checks redact search terms resembling email addresses or telephone numbers; avoid entering private information in search boxes.
Website Analytics
We measure public page views and site actions, including favourites, product questions, cart additions and order requests. Records can include the time, public page address, signed-in account identifier, connection IP address, referring website, campaign name and broad device/browser information. We do not collect private message text, checkout addresses or password/reset tokens in analytics.
Analytics Access and Retention
Only platform administration can inspect visitor histories; dealers do not have access to those histories. Dealers may receive aggregate reports about their own stores and listings. Detailed website and search analytics, including associated IP addresses and account identifiers where recorded, and summaries are currently retained indefinitely for historical reporting, traffic-quality analysis and service improvement. Contact us about access, correction or deletion requests; any retention requirements or limitations will be explained.
Analytics Choices
We honour Do Not Track and Global Privacy Control signals for optional website analytics and respect existing opt-out choices. Visit identifiers and, where enabled, browser-recognition identifiers help associate activity across page visits. Contact us with an analytics privacy question or request. IP network/location intelligence is approximate, may be outdated and does not identify a person. Security and order records are separate.